Learning Experience Design

Adaptable Approach

I use multiple design and planning methodologies that I’ve learned through my years of experience. I customize my design approach based on the needs of the learner, the business, and the design team.

Learner Personas

Often learning experiences are not properly aligned to the skills, motivation, and environment of our learners. Starting with a solid learner persona helps me guide design teams and businesses to the best learning solution.

Journey Mapping

Learning journeys are often owned by many teams, each contributing to learner success throughout the 5 moments of learning need. I use journey mapping to break down silos and design experiences that utilize the expertise, tools and resources of various teams.

Balancing Technology with the Human Experience

My goal is to make the right experiences available to the right people at the right time. Sometimes this includes leveraging tech such as xAPI, HTML, AR, or AI.

I consider many factors when investing in technology:

• • The needs of the learner throughout their journey

  • The maturity of a business or team

  • The ability to capture and track data

  • Resource availability

Designing for All Moments of Learning Need

A formal class or e-learning is rarely the only experience needed to make someone successful. I focus on designing solutions for the right moment of need, which can occur before or after a formal learning event. This often means partnering with various teams and systems to create a streamlined experience for the learner.

High Quality and Efficienct Designs

As a senior experience designer and voice-over artist, I have a high standard of quality for learning experiences made by me or my team.   

When working with a team of designers I create templates and examples to help them build skills and improve efficiency. I also stay ahead of design trends to make sure we are using the latest applications and tools.